Tutorial by Vinod Kumat

E-Mail Etiquettes

Now these day, email is a popular medium for communicating. As we know that there is no more post card and all. Government has block due to cost. So let's understand the some of email etiquette's for better email:

Need of E-Mail etiquette's:
Professionalism: by using proper email language you will convey a professional image.
Efficiency: emails that get to the point are much more effective than poorly worded emails.
Protection from liability: awareness of email risks will protect you from costly law suits.

What are the etiquette rules? 

There are many etiquette guides and many different etiquette rules. Some rules will differ according to the nature of your business and the corporate culture. Below is list what is consider as the most important email etiquette rules that apply to nearly everywhere.

E-Mail Etiquette Tips:

  • Be Concise and to the point.
  • Answer all Questions.
  • Use proper spelling, grammar & punctuation.
  • Use active instead of passive.
  • Avoid using URGENT and IMPORTANT.
  • Avoid long sentences.
  • Do not send or forward emails containing libelous, defamatory, offensive, racist or obscene remarks.
  • Do not forward virus hoaxes and chain letters.
  • Keep your language gender neutral.
  • Do not reply to Spam.
  • Use cc: field sparingly.
  • Make it personal.
  • Use templates for frequently used responses.
  • Answer swiftly.
  • Do not attach unnecessary files.
  • Use proper structure & layout.
  • Do not overuse the high priority option.
  • Do not write in CAPITALS.
  • Do not leave out the message thread.
  • Add disclaimers to your emails.
  • Read the email before sending it.
  • Do not overuse Reply to All.
  • Mailings > use the bcc: field or do a mail merge.
  • Take care with abbreviations and emotions.
  • Be careful with formatting.
  • Take care with rich text and HTML messages.
  • Do not forward chain letters.
  • Do not request delivery and read receipts.
  • Do not ask to recall a message.
  • Do not copy a message or attachment without permission.
  • Do not use email to discuss confidential information.
  • Use a meaningful subject.
Hopping while implementing these all you will able to write good email. Keep learning day to day!!!







1 comment:

  1. This comment has been removed by a blog administrator.

    ReplyDelete